Terms of use of the Paedsprep website
1. Who we are
- PaedsPrep Limited (company number 15986985) operates www.paedsprep.com.
- Our registered office is 107 Ralph Court Queensway, London, England, W2 5HU. If you need to contact us, please email paedsprepuk@gmail.com.
2. About these terms
- These terms apply whenever you use our website, buy paid study materials from us, or book a teaching session.
- If you do not agree with these terms, please do not use the website or buy our services.
- If there is a conflict between these terms and any specific information shown at checkout or in a booking confirmation, the checkout or booking information will take priority for that purchase.
3. Our services
- We provide MRCPCH-related educational resources, which may include revision materials, audio-supported case scenarios, crib sheets, webinars and live teaching sessions.
- Our content is for educational revision purposes only. It is not official RCPCH material, not medical advice and not a substitute for formal training, clinical judgment, NICE guidance or standard textbooks.
- We do not promise exam success or any particular result.
4. Eligibility and accounts
- You must provide accurate account information and keep your login details secure and confidential.
- You are responsible for activity carried out through your account unless you have told us promptly about unauthorised use.
- Unless we expressly agree otherwise, your account is personal to you and must not be shared with others.
5. Orders, prices and payment
- Prices are shown on our website or quoted to you before you book/checkout for payment. The price shown at checkout or in our booking confirmation is the price you pay.
- Payment must be made in full before we provide paid digital content or a paid teaching session, unless we agree otherwise in writing.
- We may update prices from time to time, but price changes will not affect an order that has already been accepted.
6. Access period for digital content
- If you buy our fixed-term access plan, your access starts when we make the paid content available to your account.
- Your access will last for a 3-month period and then ends automatically unless you make a new purchase.
- The subscription is valid for a fixed term of 3 months, irrespective of the purchaser’s MRCPCH examination date. PaedsPrep is under no obligation to extend the subscription period beyond this term.
- Unless expressly stated at checkout, this is not an auto-renewing subscription.
7. Teaching sessions
- To book a teaching session contact us with your request or follow the instructions on the website and thereafter we will confirm the date, format, price and any joining details separately.
- If we need to rearrange a session, we will offer a reasonable alternative date or a refund if we cannot deliver the session within a reasonable time.
- Cancellations/Re-scheduling of scheduled teaching sessions are allowed up to 48 hours before a session. Missed sessions will be considered as forfeited.
8. Your cancellation rights
- Since we provide you with immediate access to paid digital content, we cannot provide the option/facility to cancel the purchase. You acknowledge that you will lose your right to cancel for a change of mind once supply starts.
- Nothing in these terms affects any rights you have if digital content is faulty or not as described.
9. Refunds
- We do not offer refunds once access to digital content has been provided.
- If a teaching session cannot be provided by us and we cannot agree on a reasonable replacement, we will refund the amount paid for that session.
10. Acceptable use
- You must use our website and services lawfully and only for your personal educational use.
- You must not copy, record, download (unless we clearly allow it), share, resell, publish or commercially exploit our content.
- You must not misuse the website, interfere with its operation, attempt unauthorized access, upload malware or use bots, scraping tools or automated tools to extract content or data from the website where this is prohibited by law and these terms.
11. Intellectual property
- We or our licensors own all intellectual property rights in relation to our website, the content available on it and other educational resources provided.
- Buying access gives you a limited, personal, non-transferable, non-exclusive right to use the content for your own study during the access period only.
- All other rights are reserved.
12. Availability and changes
- We may update, improve or change our website or content from time to time.
- We will use reasonable care to keep the website available, but we do not guarantee that it will always be uninterrupted or error-free.
- If there is a serious issue affecting paid content you have bought, we will take reasonable steps to resolve it within a reasonable time.
13. Accuracy and disclaimer
- We take reasonable care when preparing our content, but study materials may not cover every topic and may become outdated over time.
- The content is provided as revision support and should not be relied on as clinical, professional or legal advice.
- Any case studies, scenarios or examples are for illustration only and are not intended to depict real patients.
- We do not guarantee or warrant success or any specific outcomes in any examinations.
- We are not affiliated with or formally endorsed by the RCPCH.
- Content on our Website is provided for guidance only and does not replace formal training, professional advice, or official resources. They are not a substitute for:
- Official MRCPCH resources provided by the Royal College of Paediatrics and Child Health (RCPCH);
- Established clinical guidelines (e.g. NICE); and
- Standard medical textbooks.
- We use a third-party payments system (Stripe) to process payments. Please refer to the gateway’s website for further info of their terms and conditions.
14. Suspension or termination
- We may suspend or end your access if you breach these terms, for example by sharing your account, infringing intellectual property rights or misusing the website.
- Where appropriate, we will try to give you notice first and a chance to fix the issue, unless immediate suspension is reasonably necessary.
15. Our liability
- We are responsible for losses you suffer that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable. To the extent permitted under the law, our total aggregate liability to you shall not exceed the amount you have paid us in the preceding 12 months in relation to the services provided and the website.
- We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
- If our website includes links to third-party platforms or services, we are not responsible for those third-party services.
16. Personal data and cookies
- We process personal data in line with our Privacy Notice.
17. Changes to these terms
- We may update these terms from time to time.
- The version in force at the time of your purchase will apply to that purchase unless the law requires a change.
18. Complaints and contact
- If you have a question, problem or complaint, please contact us at paedsprepuk@gmail.com and we will try to resolve it promptly. We will do our best to get back to you within a reasonable period of time.
19. Law and jurisdiction
- These terms are governed by the laws of England and Wales and the courts of England and Wales shall have jurisdiction in relation to claims or disputes arising in relation to your use of this Website and the Services offered on this Website.
- If you are a consumer living in Scotland or Northern Ireland, you may also have the benefit of mandatory consumer protections and local court rights that apply there.